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Additional Services

Create additional services

A default Service or Stay Service is automatically created by the software as a Bookable Service, however you can still create, modify or delete other Services.

If you create a new Additional Service, customers will not be able to buy that service (or the products associated with it) when they make their reservation; the service or product must first be purchased online and then manually added to the customer's account

If you want to provide the ability for customers to purchase something at the time of booking, you must necessarily create a product linked to the default Bookable Service.

Create a service

  1. From the main menu go to Settings> Services (Bookable or Additional)
  2. Click the + button
  3. Enter the name of the Service
  4. Enter the price of the service and select the Tax Rate that should be applied. When selecting the price, you must also select the currency
  5. Set up all accounting categories for the service
  6. Enter the other secondary information
  7. Click on Save

In-depth explanation of fields

  • Name: Enter the name of the service
  • Short Name: Enter an abbreviation of the name for the service
  • Description: Enter a short description of the service
  • Ordering: Enter the position you want the selected service to occupy within your list of services
  • Tax Rate: Select the tax rate you want to apply to the price of the service
  • Options:
    • Select Bill as package if you want products attached to this service to be merged together on one line of the bill (rather than listing each product on a separate line).
    • Select Has configurable business segment if you want users to assign a segment when they create a new reservation in Quadro.
    • Select Has expanded bill items if you want items to be listed individually on bills (instead of being grouped).
    • Select Has overridable price if you want employees with billing privileges to be able to override the standard price of a product.
    • Select Has overridable tax if you want employees with billing privileges to be able to override the standard tax rate of a product.
    • Select New orders automatically processed if you want new orders to be automatically processed without requiring manual confirmation from an employee.
    • Select Offer to employee if you want the service to be listed on the customer dashboard so that employees can add it to bills.
    • Select Order generates email if you want orders to trigger an automatic email notification for the relevant departments.
    • Select Order generates notification if you want orders to trigger an automatic Quadro notification for the relevant departments.
    • Select Order requires completed notes if you want guests to be prevented from ordering a service until they've added notes (for example, if a guest wants to order your taxi service, they must first add the time and location of their arrival).
    • Select Order requires a segment if you want to prevent products from this service from being ordered until they have a segment attached.
    • Select Orderable only with products if you want guests to be prevented from ordering a service without attaching products (for example, if you have a service called 'Room Service', guests can't order the entire service. They must order a product from within 'Room Service', for example, 'Steak and Salad').
  • Responsible Employee: If the service is managed by a specific employee, select it from the drop-down list
  • Responsible Department: If the service is managed by a specific department, select it from the drop-down list
  • Accounting Category: Select an accounting category for this service
  • Rebate Accounting Category: Select an accounting category to discount the service to
  • Canceled item Accounting category: Select an accounting category for this service in case it is deleted

Delete a service

When you delete a service, all the products linked to it will also be canceled. Deleting a service does not affect any data previously created and connected to it.

  1. From the Main Menu go to Settings > Services and Products
  2. Click the icon of the service you want to delete
  3. Click on Delete
  4. Confirm by clicking Delete again
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