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Historical

Booking History

The Reservations section tracks all reservations made in your Outlet, their status, any order placed and all information relating to it.

Search for a past Reservation

Use the different search options to find the booking you want.

  1. Go to Main Menu> Histories
  2. Click on Reservations
  3. Enter at least one filter

Filters

  • Date: Select the date the reservation was made

  • Status: Select the status of the reservation

  • Search: Enter the name or surname of the customer who made the booking

Columns

  • Client Name: Name of the reservation holder
  • Reservation Date: Date the reservation was made
  • Reservation Time: Time when the reservation was made
  • N-pax: Number of people making up the reservation
  • Reservation status: State in which the reservation is currently located
  • Booking channel: Information on the origin of the booking. Whether it was done via app, pms or internally

View the details or order of a past booking

  1. Go to Main Menu> Histories
  2. Click on reservations
  3. Search for the reservation you want to inspect
  4. Click on Details or on Order

Detail of the fields

  • Customer type
  • Room Number: Number of the room of the structure where the holder of the reservation is staying (integration with Panel required)
  • Repeater: Establishes whether the guest has already been to your facility or not
  • Arrangement: Type of guest accommodation. Eg. Full Board, Half Board (integration with Framework required)

Historical Tables

The Tables section contains the same information as the previous one, but also considers those tables whose reservations are the result of a quick order or without a booker.

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