Orders app
The Orders App section receives orders made via the app, managing orders separately in two sections: the first for home deliveries and the second for take-away. This way you can check and change the status of your orders, view their details and even cancel them if necessary.
Delivery
Filters
In the Orders section it is possible to filter the data through the following options:
- Date: select the date to view the results based on the chosen day
- Search: enter the name or surname of a user to search for orders placed by him
- Status: select a status to view matching orders
Columns
The Delivery Table shows a detailed account of the agendas or the current service, sorted starting from the last one received. The total number of orders received for that service is shown at the top of the table. Instead, the columns display the following information:
- Name: full name of the person who placed the order
- Requested Time: time when the order was placed
- Delivery Time: Time at which delivery was requested or scheduled
- Notes: additional information or requests
- Address: street, house number and useful information on where to make the delivery
- State: Select the state in which the order is located
- Driver: select the rider who has to make the delivery
- Details: detailed information on the composition of the order
Driver
The page dedicated to drivers manages your deliverers in the best possible way. Integrated with the driver app, your couriers will always be updated on destinations and orders to be delivered thanks to the push notification system.
Create a new driver
- Go to Main Menu> Orders App
- Click on the Driver list tab at the top right
- Click on the + button
- Fill in the relevant fields
- Click Save
Detail of the fields of a driver
- Full Name: Driver's first and last name
- Phone number: enter a rider's phone number
- Email address: enter an email address where notifications will be sent
Delete a driver
- Go to Main Menu> Orders App
- Click on the Driver list tab at the top right
- Click the menu icon on the tab of the driver you want to remove
- Click Delete
Takeaway
The Takeaway Table shows a detailed account of the agendas or the current service, sorted starting from the last one received. The total number of orders received for that service is shown at the top of the table.
Filters
- Date: select the date to view the results based on the chosen day
- Search: enter the name or surname of a user to search for orders placed by him
- Status: select a status to view matching orders
Columns
The columns of the table display the following information:
- Name: full name of the person who placed the order
- Requested Time: time when the order was placed
- Delivery Time: Time when the pickup was requested or expected
- Notes: additional information or requests
- State: Select the state in which the order is located
- Details: detailed information on the composition of the order