Skip to content

View Reservations

The Reservations Overview allows you to view, change status, manage the Service and search for current, past and future reservations for a restaurant.

Integrated with Quadro, the two systems share information on bookers, including room number and sensitive information (eg allergies and intolerances). Payments are fully automated, and a guest's reservation can conveniently be viewed on both systems.

The booking overview offers an extensive filter system that meets any need.

Filters

  • Date: Shows reservations for the selected date.

  • Location: displays the reservations of the selected outlet.

  • Status: Select the status of the reservations you want to view.

    • Open: Shows confirmed bookings.

    • In Progress: Shows the reservations that have actually taken over the table.

    • Completed: Shows reservations that have completed the service and paid the bill.

    • Lost: shows reservations that have not respected the reservation made by not showing up for the appointment.

    • Canceled: Shows reservations canceled before the reservation date and time.

  • Service: displays the reservations corresponding to the selected service.

  • Search: Enter name, surname or room number to view the reservations related to the data entered.

Info

Show restaurant reservations by displaying the following fields:

  • Reservation status: Box that represents the current status of the reservation.
  • Number of customers: The total number of pax belonging to the reservation, divided by age group.
  • Date: Date and time of arrival of the reservation
  • Outlet: Restaurant where the reservation was made

Dashboard

The dashboard gives you a general overview of all outlets belonging to your chain, or all outlets. Keep the occupancy of all the premises under control thanks to the information divided by service and age groups.

  1. Go to Main Menu> Reservations> Overview
  2. Click on the Dashboard button at the top right
  3. Click on an outlet name to view the reservations overview

Confirm the arrival of a guest

From the overview screen, you can report whether a reservation has actually arrived at the facility or not. This operation is also essential for reporting purposes, as, at the end of the service, the system will calculate the number of no-shows.

  1. Go to Main Menu> Reservations> Overview
  2. Search for the reservation you want to confirm arrival
  3. Click on the "Guest arrived" button
  4. Wait for the consequent change of status to confirm the operation

View Reservations

The Reservations Overview allows you to view, change status, manage the Service and search for current, past and future reservations for a restaurant.

Integrated with Quadro, the two systems share information on bookers, including room number and sensitive information (eg allergies and intolerances). Payments are fully automated, and a guest's reservation can conveniently be viewed on both systems.

The booking overview offers an extensive filter system that meets any need.

Filters

  • Date: Shows reservations for the selected date.

  • Location: displays the reservations of the selected outlet.

  • Status: Select the status of the reservations you want to view.

    • Open: Shows confirmed bookings.

    • In Progress: Shows the reservations that have actually taken over the table.

    • Completed: Shows reservations that have completed the service and paid the bill.

    • Lost: shows reservations that have not respected the reservation made by not showing up for the appointment.

    • Canceled: Shows reservations canceled before the reservation date and time.

  • Service: displays the reservations corresponding to the selected service.

  • Search: Enter name, surname or room number to view the reservations related to the data entered.

Info

Show restaurant reservations by displaying the following fields:

  • Reservation status: Box that represents the current status of the reservation.
  • Number of customers: The total number of pax belonging to the reservation, divided by age group.
  • Date: Date and time of arrival of the reservation
  • Outlet: Restaurant where the reservation was made

Dashboard

The dashboard gives you a general overview of all outlets belonging to your chain, or all outlets. Keep the occupancy of all the premises under control thanks to the information divided by service and age groups.

  1. Go to Main Menu> Reservations> Overview
  2. Click on the Dashboard button at the top right
  3. Click on an outlet name to view the reservations overview

Confirm the arrival of a guest

From the overview screen, you can report whether a reservation has actually arrived at the facility or not. This operation is also essential for reporting purposes, as, at the end of the service, the system will calculate the number of no-shows.

  1. Go to Main Menu> Reservations> Overview
  2. Search for the reservation you want to confirm arrival
  3. Click on the "Guest arrived" button
  4. Wait for the consequent change of status to confirm the operation
Back to top